The challenge
Six teams’ workflows had grown fast, and the platform needed the unglamorous discipline that keeps enterprise systems quick: a managed app had reached roughly 300 fields.
What we built
Ongoing platform stewardship under managed services: field rationalization, OKR simplification, repaired AI field agents, and transcript-to-status automation, governed by weekly pre-approved work plans.
6 Teams
Managed services secured through 2026
